Privacy Policy

Last Updated: January 02, 2026

Welcome to REY CERA. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website reycera.in or interact with our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Identity Data: Name, business name, and job title.
Contact Data: Email address, phone number, and physical billing/delivery addresses.
Inquiry Data: Information regarding your tile requirements, project details, or dealership interests.
Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your data for the following "Lawful Purposes":

To respond to your inquiries regarding our tile collections.
To process orders, shipments, and billing.
To send you digital catalogs, product updates, or promotional offers (only with your consent).
To comply with legal and tax obligations under Indian Law.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted third parties in the following cases:

Logistics Partners: To deliver your tile orders to your site or warehouse.
Payment Processors: To securely handle transactions.
Legal Compliance: If required by Indian government authorities or law enforcement.

4. Data Security

We implement industry-standard security measures (including SSL encryption) to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights (Data Principal Rights)

Under the DPDP Act, you have the following rights:

Right to Access: You can request a summary of the data we hold about you.
Right to Correction: You can ask us to update or fix inaccurate information.
Right to Erasure: You can request that we delete your data once the purpose of collection is fulfilled.
Right to Withdraw Consent: You can opt-out of marketing communications at any time.

6. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Grievance Officer

In accordance with the Information Technology Act and the DPDP Act, if you have any questions or grievances regarding this policy, please contact our designated Grievance Officer:

Name: Grievance Manager, REY CERA
Address: Bangalore, Karnataka, India
Phone: +91 9686637517
Email: info@reycera.in

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.